Contact
Contact Us
We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, we're here to help.
Get in Touch
You can reach us through the following methods:
For general inquiries: hello@minitornado.com
Response Time
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday).
Frequently Asked Questions
Before reaching out, you might find the answer to your question in our FAQ page.
Order Inquiries
If you're contacting us about an existing order, please include:
- Your order number
- The email address used for the order
- A brief description of your inquiry
Returns and Exchanges
For information about returns and exchanges, please visit our Shipping and Returns page.
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM AEDT
Saturday - Sunday: Closed
We look forward to hearing from you!