This document outlines the Privacy Policy for the Mini Tornado website, www.minitornado.com.au
At Mini Tornado, we are committed to providing the best possible customer service experience while respecting your privacy rights. As a responsible entity, Mini Tornado adheres to various Acts and Regulations concerning data protection, including the Privacy Act 1988 (Cth), The Spam Act 2003, Freedom of Information Act 1982, and the General Data Protection Regulation 2016/679 (GDPR).
What This Privacy Policy Covers
This privacy policy covers our treatment of personally identifiable information collected by us through a website owned and operated by us. This privacy policy does not apply to the practices of companies that are not in our direct subjection, or of persons not employed by us, including any third-party content contributors bound by contract and any third-party websites to which our websites may link.
Collection of Personal Information
You may visit our websites without disclosing any personal information. However, we need certain personal information (including name, email, communications); payment details (including credit card information), if you wish to purchase our products, register a form of marketing account, subscribe and receive our newsletter, or use certain services. If and where required, this information may include your contact information and/or your company contact information. We will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member’s account, and to contact you regarding new products and services. By accessing our services and voluntarily providing us with the requested personal information, you consent to the collection and use of information in accordance with this privacy policy.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
Collection and Use of Non-Personal Information
We automatically receive and record certain types of non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We may use this information to customise the advertising and content you see and to fulfill your requests for certain products and services. However, we do not connect these non-personal data to any personal information collected from you. We also allow third party applications that are used on some of our pages to set and access their cookies on your computer. These cookies are not connected to any personal information in any way. Third party cookie usage is subject to their own privacy policies, and we assume no responsibility or liability for their use.
Sharing of Personal Information
On occasion, we may engage other companies to provide services on our behalf, such as customer support, transaction processing, or freight shipping. These companies will only be granted access to the necessary personal information required to deliver the service. Mini Tornado ensures these organisations are bound by confidentiality and privacy obligations to protect your personal data. In the event that your information needs to be used beyond the scope described, you will be informed in advance.
Use of Personal Information
We collect non-personally identifiable information from each visitor to our site, including browser type, version and language, operating system, pages viewed, page access times, and referring website address. This data is used internally to analyse visitor traffic, identify trends, and deliver personalised content to enhance your browsing experience on our site.
Occasionally, we may use customer information for new, unanticipated purposes not previously disclosed in our privacy notice. In such cases, data collected from the time of policy change will adhere to our updated practices, and you will be notified beforehand.
Communication
We may contact you for various purposes, including notifying you about your account, troubleshooting account issues, resolving disputes, collecting fees or outstanding payments, conducting surveys or questionnaires to seek your opinions, sending updates about our company, and informing you about upcoming promotions. These communications may be through email, telephone, or postal mail. You have the option to unsubscribe from our news communications at any time by clicking the “unsubscribe” link in our emails.
Abandoned Cart Emails
By agreeing to our privacy policy and providing your details at checkout, you are giving express consent (under the Spam Act 2003) for Mini Tornado to send abandoned cart reminders to the provided email.
Changes to this Privacy Policy
Mini Tornado reserves the right to make amendments to this Privacy Policy at any time. Should you have any objections to the Privacy Policy, you retain the right to request removal of your personal information.
Accessing and Removing Personal Information
You have the right to access and request the removal of your personal information, subject to exceptions allowed by law. To exercise these rights, please submit your request in writing to [email protected].
Protecting your privacy is of utmost importance to us at Mini Tornado. We value your trust and are dedicated to safeguarding your personal information while providing exceptional customer service. If you have any questions or concerns about our Privacy Policy, please do not hesitate to reach out to us.