Shipping and Returns

Shipping Information

We ship to addresses within Australia and internationally. Shipping costs are calculated at checkout based on your location and order size.

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times

Australia: 3-7 business days
International: 7-21 business days (depending on location)

Please note that delivery times are estimates and may vary during peak periods or due to unforeseen circumstances.

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 30 days of delivery for a refund or exchange.

Return Conditions

To be eligible for a return, items must be:

Unused and in the same condition as received
In original packaging
Accompanied by proof of purchase

How to Return

To initiate a return, please contact us with your order number and reason for return. We will provide you with return instructions and a return authorization number.

Refunds

Once we receive and inspect your return, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you need to exchange an item for a different size or color, please contact us and we'll be happy to help.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including shipping costs.

Contact Us

If you have any questions about shipping or returns, please don't hesitate to contact us.